The Wild Calla LLC, Shipping Policy
Specific information for each product can be found on it’s description page, such as; expected shipping/delivery window, return information and the product’s origin (US/domestic, or imported/from outside the US).
DOMESTIC (US) SHIPPING RATES & DELIVERY TIMES ON US ITEMS SHIPPING WITHIN THE US:
$7.99 for orders totaling less than $59.00
FREE for all orders over $59.00
Please allow 3-10 business days for processing & delivery from the time you place your order. You will receive a shipping confirmation email with a tracking number when your order leaves our warehouse, so that you can track your order within 48 hours of receipt.
$7.99 for orders totaling less than $59.00
FREE for all orders over $59.00
Please allow 3-10 business days for processing & delivery from the time you place your order. You will receive a shipping confirmation email with a tracking number when your order leaves our warehouse, so that you can track your order within 48 hours of receipt.
SHIPPING RATES & DELIVERY TIMES ON
INTERNATIONAL ORDERS (OUTSIDE OF THE US):
$24.99 International Flat Rate
Please allow 2-5 business days for processing & an additional 5-16 business days for delivery from the time you place your order. You will receive a shipping confirmation email with a tracking number when your order leaves our warehouse, so that you can track your order within 48 hours of receipt.
HELPFUL INFO:
- The majority of our domestic items will ship to you within 3-10 business days, but not every item. Please refer to our individual product pages for the specific delivery window and return information.
- Orders are processed Monday-Friday. We do not ship Saturdays, Sundays, or holidays.
- Please include your email address when placing your order to receive shipping & tracking confirmation, and in case we need additional information to process your order.
- You are responsible for providing the correct shipping address. Contact us immediately at info@thewildcalla.com if you have entered an incorrect shipping address.
- The Wild Calla, LLC is not responsible for lost or stolen packages or items that have been delivered to any address that is entered incorrectly by you. Please contact the USPS to file a claim at 1-800-275-8777.
- Due to Covid-19, many shipping carriers are experiencing delays in delivering orders. Please expect that it may take longer than anticipated to receive your order.
- Our US items currently ship to U.S. Territories only.
- Some of our imported products are available to ship outside of the US. Please see product descriptions.